MY CHRISTMAS
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Refund Policy

Your purchase is protected by a 7-day guarantee.

You have 7 days to get to know My Christmas

We want you to feel at ease while exploring the platform. After your purchase, you can access the available features and use My Christmas during the guarantee period.

How it works

01

BUY

Complete your purchase and receive access to the platform after payment confirmation.

02

EXPLORE

Discover My Christmas features and organize your Christmas in one place.

03

REQUEST A REFUND

If you decide My Christmas isn't right for you, you can request a refund within 7 days, in accordance with the terms of the offer.

Guarantee period

7 DAYS

The guarantee period starts according to the rules applicable to the purchase and the payment platform.

How do I request a refund?

If you are within the guarantee period and wish to request a refund, use the support channel provided by the payment platform responsible for your purchase. The request will be reviewed and processed according to the rules applicable to the transaction.

Terms

The guarantee is subject to the terms of the offer presented at the time of purchase and to the payment platform's rules. The refund request must be made within the applicable guarantee period.

Frequently asked questions

Ready to organize your Christmas?

Discover My Christmas and organize decoration, dinner, gifts, budget and much more in one place.

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